Filehandler PHP Fatal Error

Our system is receiving the same error

There is nothing we can do about it, this is an internal PHP error. Your Hoster should update the PHP Version.

Btw: your both hosters are sister companys, so not surprising that both have this problem.

For clarity sake, what does EQ DKP support consider the "the current version". We are running PHP 7.4 and have been for several months/

The latest bugfix version of 7.4. This seams to be a PHP internal issue, as we are not using any printf call. When you search the internet for this error, you always get the answer, that this a PHP problem.

I am at a loss then since we are running PHP 7.4 and haven't changed anything since the last update to EQDKP and it has been running without problem for several months.

Did you already have contacted your hosting company about this error?

In the meantime, you could check which version of PHP (including the third column of the version) you are using within your EQdkp Plus admin panel.

I have been in contact with my hosting company 2 times now and they swear up and down it is an application error. I have been running version 7.4 of php all along, even from the onset of the problem, there is no third column.

Now I am back here in desperation. The host is now willing to look into the problem if I pay them money

Maybe your hoster does not communicate about the patch version (the third column). But there is one
You should be able to find out within your administration panel as in my screenshot.

But as Godmod already said, we do not use the function directly where the error is from.
If you check the code at the given file and line from the error message, we just call file_put_contents, a common function from PHP itself.
There is really nothing, we can do about a faulty setup at your hosting company.

Adding to the things Bloodsoul said correctly, here is Line 125 of the file, where the error should happen:

https://github.com/EQdkpPlus/c…/filehandler_php.php#L125

The version reported in EQDKP is 7,4.15 as your example shows.

BTW, the hosting company has refused to look at this problem claiming it is an application error. Their definition of an application error seems to be if it is "open code" as PHP is, they won't support it as it is an "application problem. BTW, the hosing company seems to think that technical support is building a web site, not supporting the software that keeps it running. Oh, and they will be more than happy to charge me big bucks to debug this problem.

Frankly I am at the point that I don't care whose problem it is as I have over 100 users who are getting quite upset because they can't see their dkp and are unsure if they can bid on items. This makes the game much less fun for all.

As an aside, whether your code calls "print" or not doesn't really mean anything to me. Somehow your code is inserting that function into the data stream and it's causing an error that's causing me severe headaches!

As already said, if even PHP internal functions throw errors, it must be a problem of the used version of PHP or the hosting companys weird setup. There is nothing we can do about.

You can always try with another hosting company. For help regarding moving to another host, see this wiki article.

I can truely understand that this creates headache to you, and I'm sorry for that, but that's no reason to use a rude tone. I would like to remember you that you are using a free and open source tool, where you have no guarantees. Besides of that, we are doing our best to support our users where we can - in our free time. But in your case, our hands are bound because we cannot debug internal PHP functions. Also, please think about if it would be a general error in our Software which would prevent users of using, our board would be full of complaints - but currently I can only found two, from the users in this thread.

As Bloodsoul suggested, the cheapest (and headache saving) option is trying out another hoster. Many of them do offer a free trial, so you can try them out before giving out your old one. You can find here Hoster Erfahrungsberichte a (in german language) hoster recommendation list. We are quite happy with Uberspace, but that's something for people which have experience with the console. They offer a trial and a pay-what-you-want principle without a long-term contract.

My apologies

I find myself with egg on my face over this and feel I really must apologize and I do so with the utmost sincerity.

I have moved my DKP site to a new host and it is working again.

Sincerely