I am currently having an issue where the current points for a user is double the expected amount earned for some users.
a user has a +120 point adjustment and has 2 points earned and their current points is 124.
Another user has 4 points earned and their total shows 8.
Many users show the expected value based on (earned-spend+adjustment). Many users do not show the expected value and i cannot find anything to explain the difference.
I have attached a screenshot of the page of some of the users with the least earned and none spent to make it clear what i am referring to. I have tried numerous things to debug/remedy this like disabling our weekly decay, rebuilding point cache, double checking all the settings i can think of yet i am unable to explain what is causing this. I would appreciate any help/guidance on what might be causing this to occur.