Unable to Log In with "Inactive Admin" account

  • I'm having an unusual issue.

    I'm the one who setup EQdkp-plus on our website, but another imports logs so I don't usually have to log on to it much.

    Today I tried to log in and I couldn't remember the password. After few times, I tried to reset password and it gave me this issue: "Error: User is inactive."

    Anyone know how to fix this issue?

  • If you have too much failed login attempts, your account is locked. An email is sent to your account with unlock information.

    You can also ask your other admin to unlock you, or follow the wiki guide to set a new password to the admin account using the database.

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